Customer Reviews
Read What Our Customers Have To Say . . .
Did we surpass your expectations? Or did your experience miss the target? We want to know.
My wife and I recently purchased a 2022 FX from an extremely nice couple in Tucson. While the vehicle was in impeccable condition, it did need some warranty work on the slide. We took it to Van City in Vegas and we couldn't be happier with everything they did. Nina and Allen took excellent care of us and there was no problem with LTV covering the slide (which needed extensive work) under warranty. We purchased a Leisure Travel motorhome because of their excellent reputation and took it to Van City for the same reason. We are not disappointed. - Robert from Phoenix, AZ
Nina and Allen were very friendly, helpful and knowledgeable. They made it a point to make sure my questions were getting answered and made me feel very comfortable. - Michael from Thousand Oaks, CA
Nina is on it. She is very friendly and welcoming and gets things going the moment I walked in. Nina set the expectations of what is being done and when it will be completed and kept me updated regularly. The tech, Allan, is very knowledgeable and good at getting the work done. - Daniel from Las Vegas, NV
The staff (from the Manager, Daryl Rogers - to Nina in Service - to Allen who worked on my rig) were WONDERFUL!!!! Nina "squeezed" me in for a quick diagnosis on my generator and problem solved and sent on my way. - Tana from Box Elder, SD
I love it that I can call Van City in Las Vegas and they always tell me what they can do to help me instead of the reasons why they can't help me! They are flexible when your plans change suddenly and they fit you in whenever it is possible. Plus, they are knowledgeable and able to troubleshoot a problem quickly so that you save money. I always love stopping there on my way to and from California from Colorado . They go out of their way to ensure a top notch experience! - Carolyn from Frisco, CO
Quick turn around time and Nina keeps things running along in service - Patrick from St. George, UT
The customer service provided by Nina & Clint. Nina is a kick and very “on it”. Clint is very detailed and conscientious. I give them both 5+ Stars!! And the place is “dog friendly”! Huge when traveling and have pets. - Denise from Denver, CO
A last minute appointment to fix our hot water heater while on the road. Clint was amazing, diagnosed two problems which was missed by our local shop in Oregon, who made me feel stupid. The tank worked sometimes, Clint found the gremlin.. we have hot water :) Clint even found things we hadn’t seen and we had them fixed too. I couldn’t be happier. Great service at reasonable rates!! - Laura from Bend, OR
Our Leisure Travel Van (Serenity Model) electric sofa lower leg extension suddenly gave out for the sofa to function as our primary bed. After calling LTV in Winkler, MB for suggestions, we choose to travel three hundred miles to Las Vegas for service. Nina provided a quick and timely appt. A former tech brought his own personal welding equipment to do the repairs. Van City goes well beyond customary repairs. Thank you - Tom from St. Petersburg, FL
Nina and the service techs are friendly, competent and effocient
Every experience at Van City has been excellent
- Brian from Bridgeport, CA
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