Read What Our Customers Have To Say . . .
Did we surpass your expectations? Or did your experience miss the target? We want to know.
Always Excellent Service and ResponseVery prompt response by Dustin in customer service. Was able to communicate easily over email and my issue was resolved very fast. - Joe from NORTHSTAR, CA
Thanks for problem solving the house batteryThanks to Steven in your Colorado Springs service department for walking me through the Main (House) Battery / Inverter reset procedure. Reset complete in a few minutes on the phone, step by step. Thank you so much for your time, and service! - Richard from RNCH DE TAOS, NM
Vantastic in Kalispell!!an City RV is Kalispell doesn't "abandon" you after you purchase an RV from them! :-) I bought a Winnebago Solis PX a few months ago, and have called or stopped by with questions or minor warranty work since. All the service and front office people are awesome! Thank you Heather, Kari, Alex & Gary.
And this past week I needed some extra help after doing my best, on my own, to winterize my van. EVERYONE, including the main manager, Chad, and salesman Barry, went out of their way to help me figure out the problem. And ultimately yesterday, when I had to bring the van in to do a hands-on "let's figure this out," Gary was unbelievable helpful in getting to the bottom of the issue (air gap in the siphon....the valves were all set OK after all!!).
THANK YOU< THANK YOU< THANK YOU!!!!! - Debi from Bigfork, MT
Thanks for Great Service!I took my Triple E Regency to Van City for repair of a water leak - a very difficult issue to troubleshoot. Allen was great! After much tedious investigation, he found the leaking connectors (deep in the coach, under the bed) and carefully repaired two connectors. His work was great - and his patience in searching out the problem was awesome! - Jan from Henderson, NV
Joe Parisi is Amazing!I have been in sales for many years. Joe is an amazing example of what a GREAT customer-oriented sales person should be. He is efficient, honest and no BS. I wish he had been my mentor when I was younger.
In all my years as a consumer, I have never met anyone like him. I am happy to respond to email but no calls please since I am still working.
Thank you Joe!
- Tim from Thousand Oaks, CA
Great service!!!From the beginning my sales person “Al” was really committed to finding us the right RV for us and he did. Steve the finance guy got me a great rate and when I had an issue with the rv, Mike the tech was super quick in fixing the issue for us. Rose in service had the sales manager Ryan give us a ride to the mall and picked us up when our rv was ready. Btw,
It took only half the time to fix the issue. Mike was awesome! What a technician! All this at no cost! Super friendly super helpful, super service! That’s van city Las Vegas!!! Let’s not forget Kami in the title department. Also super friendly and helpful!! - David from Temecula, CA
BRAVO !I like how the entire team worked with me Via Email, Text, Phone and in person.
I liked that the Coach I purchased was as described, and the sales Personnel worked together to make the deal for me with no hidden charges.
It was very noticeable that its important to this dealership to have completely satisfied customers.
Again BRAVO! - Mike from Oak Glen, CA
Easy and Stress Free!My experience purchasing my Pleasure-way Lexor from Van City RV in Colorado Springs was easy and stress free. I highly recommend salesperson, Jill George!! She is very knowledgeable and walked me through the whole process. She obviously loves what she does and answered all my questions. I live in Texas, and she even went the extra mile to find out that my local Dodge dealer would work on my van if needed. It’s also important that Van City RV will do any warranty repair on my Pleasure-way. I met Brian who runs the service department who already knew about the fix to a recall on the awning. I also have to say that the walk-through with JD was very thorough. This is my second RV, and my experience with Jill and Van City RV was MUCH better than when I bought my first RV!!! - Sharlet from Amarillo, TX
The Perfect RV . . .THE PERFECT RV!
Out of nowhere, while we are on a trip, I get an unsolicited email from Cory from Van City RV in Kalispell, just to say hello, and ask if we may still be interested in an Leisure Van RV. We had stopped by there a few years ago. Now he was a young and new salesperson and apparently making cold calls from the list of those who had stopped by. He hit the jackpot with us. His email brought me to LTV's website, where we discovered the WonderRTB. Could it be the perfect RV for my wife and I? It looked promising.
From what I had read from others over the years, build quality was more than skin deep with LTV. So we took a drive to VanCityRV in St.Louis, which was the closest dealer to us that had one in stock, and saw a WonderFTB-the only Wonder they had. I was impressed with the build quality. Yes, the materials were lightweight, but I would prefer that over limited cargo carrying capacity. The fit and finish appeared perfect-I saw no cosmetic flaws anywhere. Lines were straight, doors were as well. No screws had been powered drilled into place to break what was underneath them.
Well, we took delivery November 7, 2020 of our new WonderRTB ordered last April and with a energy upgrade completed by AMSolar, we finally have as close to the perfect RV for us as could be designed and built. It has room to spare in the garage, and the latest energy components as added by AMSolar. It's a perfect fit for two. This definitely will be the last RV we ever own. And that's perfect as well.
Thanks, LTV, and AMSolar for a job well done. And thanks to Cory at Van City RV who had the initiative to contact us, and helped us with the purchase, delivery, and sale. He's a class act and I highly recommend him and Van City RV Kalispell as well. Both treat their customers with honesty and respect.
So, there. As Forrest Gump said, "That's all I have to say about that." - Gerald