Used 2021 Pleasure-Way Ontour 2.2
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Roland from Las Vegas, NVService Department
Nina, Allan and the rest of the staff in the Las Vegas VanCity Service Department are likely the most effective, efficient and customer centric employees of VanCity and probably the entire RV industry. Nina's ability to work and negotiate with extended warranty service providers, on a customer's behalf -
Dan from Saint Clair, MODan and Scott took care of us
Dan Dwyer gave my wife and I a “walk through” this week; to explain the features and answer numerous feature questions we had pertaining to a Used Roadtrek Van which we bought from a private owner, not directly from Van City.
Van City originally sold the van new; to the first owner of this RV. Dan -
Greg from Las Vegas, NVSlider
Nina did a great job keeping me informed about the progress of my warranty claim. When completed she asked John (the tech that worked on the repairs) to explain the repairs, putting me at ease, that all the problems were resolved !
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